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I’ve only been to NYC twice, and since my first experience in a hotel there was awful, I was really nervous coming again to stay for a few nights with my kids. Luckily, this New York City hotel was much better, and we had a fine stay with kids in NYC!
While this trip was paid for by Swiffer/Citizen Relations for an event, this hotel review is 100% my own opinion and choice to share.
We stayed at the DoubleTree Hilton Metropolitan on Lexington Avenue in New York City. I was relieved that it seemed to be in a more ‘upscale’ part of the city, since my last hotel from the previous experience was in a little more scary of an area. First of all, I wouldn’t say this hotel is AIMED towards kids or families, and I didn’t see many other kids there other than my own, but they were just great with our group. They didn’t even mind the kids getting their wiggles out posing in the lobby for me after a long morning of flying/driving.
There’s a shop on the main level, as well as a business center with computers you can use (great for printing boarding passes) in case you forget anything, need to grab a soda, or want to grab souvenirs from the hotel. The staff was INCREDIBLE, always saying ‘hi’ to the kids when we were going to and from, asking how the day went, or asking how they liked the snow that was coming down on our last morning. And don’t forget the yummy cookies you receive at check-in!
Since my kids were super excited, I didn’t have a chance to get any photos BEFORE we were already half-living in the hotel rooms, so please forgive the mess! We got 2 rooms – one with a king bed and one with 2 queens. My sister stayed with one kiddo in the king room, the rest of us were in the double queen and that’s where we spent most of our hotel time. Basic as far as hotels go, but for a NYC main area hotel it was nice – not worn down much, like many of the hotels, and it was plenty clean. The hallway was a bit noisy at night from people coming and going, and the sounds seemed to easily come through the door – but we slept fine overall and couldn’t hear other rooms.
I loved that they had plenty of pillows for us – since my boys thought they needed several each! If you’re a person who really wants a decent view, make sure you don’t get a back-alley facing room like we had. I think this did help us not hear street traffic, but not very pretty to look at. Didn’t bother us any, though.
There’s a bar & grill down by the lobby – which I sat in for a chat with a friend. The service was ‘eh’ and the food was ‘eh’ as well – I wouldn’t recommend it. They do have the Met Grill on the main floor that’s open for breakfast, which is where we chose to eat each day. I will say the price was a bit CRAZY – but reminded myself that it was NYC, and the better side of it, so we’d be paying that much at most places anyway. Be sure to ask the options, since they had 2 different buffet (general cold breakfast options: fruit, yogurt, cereal, muffins, etc – or also with hot items: french toast, eggs, hashbrowns, bacon, etc.) but also a order-by-item list. Plenty of juice options. They were AMAZING with my kids – a HUGE shout-out to JC at Met Grill for making the kids so excited to see him each morning, and helping our family have an even better stay.
As for restaurants outside the hotel, there’s a little sandwich-type/health conscious one 2 doors down, a chocolate store right next door (yay!) and plenty within walking distance – they were a little higher price than I’m use to, but again it’s NYC and the less-scary part of the city. We did order pizza for dinner which was great, but we had to meet them in the lobby since they couldn’t bring it up to the room. Not sure if that’s hotel policy, the pizza place’s policy, or a NYC thing. No biggie!
Next time you’re in NYC, consider staying at the DoubleTree Hilton Metropolitan for a nice family hotel stay!
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